Company Overview
We are a customer-centric organization committed to delivering top-notch service to our clients. We’re offering a flexible work-from-home opportunity for students, housewives, retirees, freshers, and experienced individuals. Join our team and work from the comfort of your home while earning based on the number of calls you handle.
Job Description
As a Freelance Customer Care Advisor, you will:
- Handle inbound customer calls professionally.
- Provide assistance with customer queries, concerns, and issues.
- Deliver an exceptional customer experience by solving problems efficiently.
- Keep accurate records of each interaction and log customer details.
Roles & Responsibilities
- Inbound Calls: Handle customer calls related to service inquiries and support.
- Customer Care: Resolve queries and provide clear, accurate information.
- Target-Oriented: Meet call handling targets and customer satisfaction goals.
- Documentation: Maintain accurate call logs and customer data.
- Escalation: Forward complex queries to the appropriate team if needed.
Desired Candidate Profile
- Communication Skills: Fluent in Hindi and English (both spoken and written).
- Tech-Ready: Must have your own Laptop/Desktop & Broadband Internet.
- Customer-Oriented: Empathetic and professional demeanor.
- Experience: Prior experience in customer care or voice process is preferred but not necessary.
- Flexible: Ability to work independently in a home-based setting.
Perks & Benefits
- Work from Home: No commuting, work at your convenience.
- Flexible Hours: Full-time or part-time, based on your availability.
- Competitive Pay: Earn per call with the potential for higher earnings.
- Growth: Gain valuable customer service skills and professional growth opportunities.
- Supportive Team: Join a friendly and dynamic team that values your contributions.
Key Skills
- Excellent Communication in Hindi & English.
- Customer Service skills.
- Problem-Solving capabilities.
- Adaptability to different customer needs.
- Basic Computer Skills & familiarity with customer support tools.
How to Apply
Interested? Click on the link below, fill out the application form, and our team will get in touch with you shortly!
Contact Us
For any business inquiries or assistance, feel free to contact us at the email below. We are happy to help:
Basic Interview Questions
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Disclaimer
The recruitment information provided here is intended for informational purposes only. All details have been sourced from official platforms and are accurate to the best of our knowledge.
- JobGamZone does not guarantee recruitment or employment.
- The recruitment process will follow the official procedures established by DishTv.
- JobGamZone does not charge any fees for providing this job information.
- Candidates are advised to apply directly through the official DishTv careers page or authorized channels to avoid fraudulent practices.
- Always verify the authenticity of the job and application process before proceeding. Stay alert and apply responsibly.
We encourage all applicants to be cautious of any third-party sites or individuals who may ask for fees or personal information under the guise of recruitment. Your safety and success in finding a legitimate career opportunity are our top priority.